Calvin, we sincerely appreciate your feedback. Each employee is a valued member of the Notbohm Motors Inc team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
Jacqueline, we sincerely appreciate your feedback. Each employee is a valued member of the Notbohm Motors Inc team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
Had a problem with the shade for the sunroof, when I arrived for my appointment was told unfortunately, the tech who works on those issues was ill and not at work. But Kelly researched the problem and was able to find out that the program that controls the functions of the sunroof just needed to be reinitialized so was able to drive away with problem fixed!
Chasity, we appreciate you taking the time to share your experience with us and are happy to hear that we were able to meet your needs. At Notbohm Motors Inc, we always strive to provide the utmost in quality and customer service, and we try our best to make the car buying experience as easy and stress-free as possible. Thanks again and we look forward to assisting you with all of your future vehicle needs.
I like this dealership. I know a good portion of the people and they are great guys! My problem seemed to be above the expertise of the person working on my vehicle which turned it into a month long visit and me telling them what to replace to remedy the issue. They did only charge me for parts and the time to replace that part I believe but that doesn't get me back the month it was at the shop while my family would of loved to have it!!! I will still be back just hopefully with easier fixes!
Glen, thank you for writing such a great review about your experience at our dealership! We appreciate your feedback and are pleased that your purchase experience left you completely satisfied. We always do our best to make sure all of our customers are happy and we look forward to seeing you again.
Friendly, helpful and wound up buying a more deluxe pickup in a color we liked better for just a bit more dollars. This may be trivial but all the books and literature that comes with a new pickup was in a flimsy plastic bag instead of a nice cloth/leather folder like we have had with all other cars and pickups we have ever purchased. For the price it seems like that just wouldn't be asking too much.
Lynn - thank you for taking the time to write about your experience at our dealership. All of us at NOTBOHM MOTORS, INC. pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
I was really really frustrated when I spoke to Sean in service dept. I was trying to explain that I needed your folks to pick up the vehicle and bring it back, as I have a 1 yr old who need to be in her carseat. He kept telling me the shuttle could take me, great, but I really didnt want to have to install/reinstall a carseat multiple times. He also told me I could just come wait there for a couple of hours. Once again I have a 1 year old, any idea how to keep her entertained in your waiting room for 2 hours? Also, she is high risk/under quarentine so the thought of having to expose her to the public just because you couldnt have somebody pick the vehicle up from me seemed absurd. Was really really disapointed with the options. Wish you could have picked up/dropped off the pickup from me, we had done that a previous time and made our lives easier. Also frustrating as it was to get parts replaced on a brand new vehicle, I bou g t new so I wouldnt have to deal with these issues.
It is great to hear that our staff at NOTBOHM MOTORS, INC. was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
Best dealership ever! Kelly, Shawn and crew in the service dept are hands down the best. The problem didn't get remedied on first go but understood our frustration and got the problem fixed and were so accommodating. Thank you Nobohms, won't go anywhere else!